Dolele

Compliance: Documentation

Vehicles: Shipping Guidelines

IMPORTANT: You must Book your shipment prior to delivery of your vehicle to Dole Ocean Cargo Express. Please contact our Customer Service Department at 1 (800) 522-3653 to request a Booking Number or to obtain a Rate Quote.

To avoid delays in shipping your vehicle please review the following instructions, and have all necessary forms completed prior to delivering your vehicle.

Forms and Documents

Forms must be filled out completely. Please be prepared to provide the following:

Vehicle Declaration Form
Vehicle Export Power of Attorney\Export Authorization
Letter of Intent
Hold Harmless Waiver for Non-Operable Vehicles

 

Vehicle Declaration Form -Required- Form must be filled out completely for all vehicles being shipped.

Vehicle Export Power of Attorney\Export Authorization -Required- In order for Dole Ocean Cargo Express to submit & clear Customs on your behalf, an original notarized copy of this form must be completed and signed by the vehicle owner(s).

Driver’s License or Passport -Required- A valid copy of the vehicle owner’s driver’s license or passport.

Original Title or Original MSO (Manufacturer Statement of Origin) -Required plus 2 copies (front & back) If purchased, the Purchaser’s name must appear on the Title/ MSO.

Letter of Intent -Required by Port Everglades Customs- must be submitted with every vehicle title.

A Hold Harmless Waiver for Non-Operable Vehicles must be signed if your vehicle is classified as a “non-operable” vehicle. (Please refer to definitions under the “Prepare your Vehicle” section below)

If a Lien Holder is recorded on the Title, then a notarized letter from the Lien Holder on their company letterhead is required, authorizing export, and certified copies of the title must be certified and notarized in the state where the vehicle is titled. Copies must be certified and notarized on both the front & back of the document. Three (3) sets are required.

If the vehicle belongs to a Company, the person signing the Vehicle Export Power of Attorney must also provide a letter on company letterhead, stating that they are an officer of the company and are authorized to sign the Power of Attorney.

Vehicle Dock Receipt, which will be provided to you when you drop off your vehicle during working hours, must be completed to include full name of Shipper (sender) and Consignee (receiver), addresses, and phone numbers. Private individuals must provide us their Social Security number. If the vehicle is being shipped on behalf of a company we must have the company’s Employer Identification Number (EIN). All pertinent information about the vehicle must be completed as well (ex: last 8 digits of Vehicle Identification Number (VIN), make/model, year, color, number of doors, transmission, and value.



Prepare Your Vehicle

Federal regulations(CFR 176.905[d]), require that there is less than ¼ tank of fuel. Propane tanks must be empty.

Remove all loose items and personal effects from the vehicle, including the trunk. If you wish to ship personal effects, Please call a freight forwarder or consolidator.

Anti-theft Alarm Systems - If you leave the car alarm system in your vehicle, make sure that the system is disengaged prior to delivery to Dole.

A set of keys for the ignition, trunk door, gas tank, and any other locking compartment. U.S. Customs inspects all compartments of your vehicle and will place a Customs Hold on any vehicle without a key to a locked compartment.

Important: Vehicles must be in a safe, drivable condition, capable of normal operation on public streets or highways when tendered for shipment to be considered an “operable vehicle”. Non-operable vehicles that have been accepted for shipment will be loaded into a container with the use of a forklift, and a Hold Harmless Waiver for Non-Operable Vehicles must be signed before the vehicle is loaded.

Note: Dole Ocean Cargo Express will consider the vehicle non-operable**, if the following conditions exist:

  • Cracked or damaged windshields or windows
  • Flat, missing or damaged tires or wheels
  • Leaking fluids
  • Deployed airbags
  • Unable to stay running under its own power source
  • Out of fuel/gas
  • Other (to be specified in the waiver)

    **THERE WILL BE A CHARGE OF $50 at time of DELIVERY payable to Dole for all non-running vehicles.

    Please Note: Dole Ocean Cargo Express reserves the right to reject receipt of cargo if the cargo does not meet the requirements for safe transportation & handling by our stevedore or our vessel operations.



    Delivery to the Port Facility

    Booking Number will be required upon delivery of your vehicle to the Dole Facility. Please contact our Please contact our Customer Service Department at 1 (800) 522-3653 to obtain a Booking Number.

    Vehicles are received for shipment at the following address:

    Wilmington, DE
    Seaport Contractors, Inc.
    58 Pyles Lane, Suite 500
    New Castle, DE 19720
    PH: 302-425-3650
    FX: 302-425-3640
    Please call facility prior to delivery.
    Receiving hours: 9am- 5pm (closed 12-1)
    Port Everglades, FL
    Seaport Contractors, Inc.
    5061 SW 36th Street
    Davie, FL 33314
    PH: 954-584-1010
    FX: 954-584-1003
    Please call facility prior to delivery.
    Receiving hours: 9am- 4pm (closed 12-1)
    Gulfport, MS
    Seaport Contractors, Inc.
    3300 25th Ave , Suite A
    Gulfport, MS 39503
    PH: 228-862-8200
    FX: 228-206-0178
    Please call facility prior to delivery.
    Receiving hours: 9am- 4pm (closed 12-1)
    Freeport, TX
    Dole Terminal\ Port of Freeport
    700 Pete Schaff Blvd.
    Freeport, TX 77541
    PH: 979-233-6030 ext 0
    FX: 979-233-3346
    Please call facility prior to delivery.
    Receiving hours: 9am- 3pm

    Original Title and associated Documents will be mailed via FedEx directly to the Port of Discharge, to ensure secure delivery and to allow for tracking, if necessary.

    U.S. Customs closely regulates the exporting of vehicles from the United States. All vehicles for export are placed on a 3 business day hold by U.S. Customs. This does not include day of delivery, weekends or holidays.

    Special Note: If a vehicle has been received for export but will no longer be shipped, a letter addressed to U.S. Customs that explains why the vehicle is not being exported is required from the owner before the vehicle can be released for pick-up. An "In-and-Out" Handling and Storage fee will be applied.

    Please contact our Customer Service Department at 1 (800) 522-3653 to request a Booking or if you need further assistance.